Customer Value Agreements (CVA)
Hassle-free ownership and maintenance — genuine Cat parts delivered on schedule, equipment health management, and flexible payment options.
Schedule ServiceCat Customer Value Agreements (CVAs) help keep your Cat machine easy to own and ready to work. Every CVA starts with Hassle-Free Maintenance, featuring Genuine Cat Parts, delivered right on schedule, right to your location with step-by-step instructions.
Security of Expert Dealer Support comes with Equipment Protection Plan (EPP) options to minimize surprise costs on covered repairs. Peace of Mind of Equipment Health Management provides you with machine alerts and information, as well as inspections and fluid health monitoring.
Hassle-Free Ownership means all elements of your CVA are part of one agreement and include flexible payment options for your machine and maintenance. CVAs pair seamlessly with SOS fluid analysis and Equipment Protection Plans for complete cost predictability.
What's Included
- Hassle-Free Maintenance with Genuine Cat Parts
- Parts delivered on schedule to your location
- Step-by-step service instructions included
- Equipment Health Management with machine alerts
- Inspections and fluid health monitoring
- Equipment Protection Plan (EPP) options
- Flexible payment options
- One unified agreement for all maintenance
- Expert Dealer Support included
- Resale value protection
How It Works
From first contact to completed service — here's what to expect.
Call or Request Online
Reach us at (307) 472-1000 or submit a service request through the website. We respond within one business day.
Technician Assessment
A Cat-certified technician evaluates your equipment, identifies the issue, and recommends the most cost-effective repair path.
Repair with Genuine Parts
Factory-trained techs complete the work using genuine Cat parts, following Caterpillar's standards for safety and contamination control.
Quality Verification
Every repair is inspected and tested — including dynamometer testing where applicable — before your equipment is released.
Back to Work
Your equipment is returned ready to run, backed by our service guarantee and supported by 24/7 field service if you need us again.
Call or Request Online
Reach us at (307) 472-1000 or submit a service request through the website. We respond within one business day.
Technician Assessment
A Cat-certified technician evaluates your equipment, identifies the issue, and recommends the most cost-effective repair path.
Repair with Genuine Parts
Factory-trained techs complete the work using genuine Cat parts, following Caterpillar's standards for safety and contamination control.
Quality Verification
Every repair is inspected and tested — including dynamometer testing where applicable — before your equipment is released.
Back to Work
Your equipment is returned ready to run, backed by our service guarantee and supported by 24/7 field service if you need us again.
Equipment We Service
All Cat Equipment
Mining Equipment
Construction Equipment
Rental Fleet
Power Systems
Why Wyoming Machinery
Factory-Trained Technicians
Every technician is Cat-certified with ongoing factory training. Our service team averages 12+ years of tenure — the experience shows in every repair.
Genuine Cat Parts
We stock genuine Cat parts across all seven Wyoming locations. No aftermarket substitutes, no compromises on quality or warranty coverage.
Statewide Coverage
Seven locations, 200+ service trucks, and 24/7 emergency response. No matter where you are in Wyoming, we can reach you.
OUR GUARANTEE TO YOU
No other equipment dealer in Wyoming backs their service like this. If we don't deliver, you get paid.
DAY
NEXT-DAY PARTS
Genuine Cat maintenance, wear, and repair parts delivered within one business day.
DAYS
TWO-DAY REPAIRS
Qualified repairs completed within two business days from the time you approve the work.
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Learn MoreTrack & Undercarriage Service
Full-service track and undercarriage repair and rebuilds up to a D11 — for construction, mining, ag, and oil & gas equipment.
Learn MoreREADY TO SCHEDULE?
Our factory-trained technicians are ready to help. Choose the way that works best for you.
Request Service Online
Tell us about your customer value agreements (cva) needs.